Delivery

Our products are available to customers in the UK only.

Shipping charges vary depending on the size and weight of your items. The applicable shipping charge is shown clearly on the shopping cart page, along with a summary of your order.

If your items are in stock, please allow around a week for dispatch and delivery. For personalised and fully bespoke items, please allow two to three weeks for production, dispatch and delivery.

We use Evri, the leading delivery company, to handle our parcels. Once your package is ready to ship and is handed over to Evri, delivery is made 2-4 working days later.

We will email you when your items are shipped.

You also have the option to collect your items from our shop in Southwold, Suffolk, when they are ready – in this case, no shipping fee will be charged and we will email you when they are ready for collection. Just select “local pickup” on the shopping cart page when placing your order.

For special delivery, to enquire about overseas delivery or if you have any other questions, please call us on 01502 722433 or email hello@gallerythea.co.uk.

All our orders are packaged in recycled bubble wrap and tissue paper and are posted in a cardboard box.